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Reviews for this Property

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Relaxing stay @ Waikoloa Beach Villas

    Maya J recommends this property
    Stayed 5 days in December, 2011

    Great condo, was very spacious & comfortable w/a well stocked kitchen and barbeque outside on the balcony. Thus we enjoyed several home-cooked meals at the condo!!

  • Overall satisfaction
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    Cleanliness
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    A very relaxing, very well equipped unit in a perfect locaction

    Allison D recommends this property
    Stayed 7 days in November, 2011

    We were very happy and impressed with our accomodation. The unit itself, so well equipped with everything, the view, the proxmity to the local amenities, the beach, etc. It was a perfect place for us and would gladly book J23 again.

  • Overall satisfaction
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    Location
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    Paradise

    Julie C recommends this property
    Stayed 14 days in February, 2011

  • Overall satisfaction
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    Cleanliness
    Location
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    Review By Shawna D

    Shawna D recommends this property
    Stayed 11 days in February, 2011

    I have been staying at Waikoloa since 1998 and have stayed at just about every property there is available. This was my first stay at Waikaloa Beach and J23 was a great unit. It was the first time my family has ever stayed in a condo that was well equiped. It had everything we needed to cook and LOVED the beach chairs. We also loved the ability to cook on our lanai rather than going to a common area. The only downside that we found was that although there was 2 pools there was not enough pool chairs. Everytime we would go to the pool we would have to sit on the pavement. The positive was that we had great beach chairs so spent more time at the beach which is different than past years.

    Again this was a great location and I would stay again and recommend friends.

    Mahalo

  • Overall satisfaction
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    Cleanliness
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    Review By Dan F

    Dan F from Waikoloa, HI recommends this property
    Stayed 4 days in February, 2011

  • Overall satisfaction
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    Cleanliness
    Location
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    Noise: The people above us did a lot of heavy walking!!

    Cliff S recommends this property
    Stayed 28 days in January, 2011

  • Overall satisfaction
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    Cleanliness
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    First Time Condo Renters

    Doug T recommends this property
    Stayed 5 days in November, 2010

  • Overall satisfaction
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    Cleanliness
    Location
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    2010 Hawaii HOliday

    Sharon S from Edmonton, Alberta recommends this property
    Stayed 5 days in December, 2010

    WE had a great time in Hawaii staying at the Wailoloa Beach Villas. The condos were very clean and very nice to stay at.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    no late checkout and no storage space

    Julie C does not recommend this property
    Stayed 14 days in January, 2012

    Nice condo in a great location (with the exception of a few noisy neighbours who smoked on their balcony and made us breathe their second hand smoke) but I was very disappointed with the checkout procedure. We had a late flight and requested a late checkout (normal checkout is a very early 10 a.m.)
    I can understand that this request can't always be honoured, but was surprised to be told that no arrangements could be made for us to store our luggage somewhere...I asked about this and was just flatly told no....I find it hard to believe that in that entire complex there wasn't an empty garage or office somewhere. We had to rent a hotel room to store our stuff for the day. Not impressed.

    Manager Response

    We are disappointed to hear that your stay was not to your satisfaction. It is unfortunate that we can't always have courteous neighbors. While we understand that our checkout procedure is the crux of the problem, we do try our very best to accommodate our guests with regards to early check in and/or late check outs. In some cases, we are unable to provide either service due to the schedule of the previous departure or next arrival. Additionally, while we do manage a number of units within the Waikoloa Beach Villas, we don't always have empty units and/or garages we can use for storage. Please remember that these units are individually owned and while managed by us, we need the approval of owners to use their units and/or garages for other guests. Any deviation from this policy opens up both owner and guest to certain liability issues. We make every effort to provide our guests with their requested needs and we hope that you give us another opportunity to prove our excellent customer service to you on a future stay. Mahalo!

ResorticaHawaii.com65-1158 Mamalahoa Highway PMB 233 Kamuela, HI 96743+1 (877) 533-9933annemarie@resorticahawaii.com
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